Avaya

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As the world's largest Authorized Avaya Learning Partner, and the only Authorized Avaya Learning Partner in the Middle East and Africa. We provide the broadest curriculum of Avaya technical training available. 

Our intensive Avaya training provided by highly skilled and experienced instructors enables you to become an expert on Avaya unified communications, including Communication Manager, Communication Server 1000 (CS 1000), IP Office, and Session and System Manager, as well as Avaya Contact Center, Messaging, and networking solutions.

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Key

Contact Center

Contact Center
Avaya Aura Contact Center Implementation (4C00020K)
Avaya Aura® Contact Center Implementation, Configuration and Scripting Bootcamp (4C03621I)
Avaya Aura® Contact Center Support (5C00030K)
Avaya Aura Contact Center Administration (5C00070K)
Voice
Avaya Aura Contact Center Implementation (4C00020K)
Avaya Aura Experience Portal and Proactive Outreach Manager (5C00040)
Avaya Aura® Call Center Elite Implementation and Maintenance (5C00091I)

Messaging

Messaging
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)
Voice
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)

Networking

Routing & Switching
Stackable ERS and VSP Installation, Configuration, and Maintenance (7D00085I)

Small Medium Enterprise (SME)

Voice
IP Office Technical Basic Implementation Workshop (10S00005K)
IP Office Platform Basic Integration and Configuration (7720C)

Unified Communication

Voice
CM/CM Messaging-Embedded Implementation (4U00030K)
Session/System Manager Implementation (4U00040K)
Avaya Aura® Session and System Support (5U00050K)
Avaya Aura® Communication Manager and Admin (5U00051K)
Avaya Communication Server (CS) 1000 7.5 System Administration and Management (6351C)
Avaya Communication Server 1000E Release 7.5 Implementation and Upgrade (6376C)
Integration of Avaya Aura® Core Components (7120C)
Integrating Avaya Aura® Communication Applications (7130C)
Integrating Equinox™ Solution with Avaya Aura® Collaboration Applications (7140C)
Troubleshooting for Avaya Aura® Core Components (7220C)
Supporting Avaya Aura® Advanced Communication Applications (7230C)
Supporting Avaya Equinox™ Solution with Avaya Aura ® Collaboration Applications (7240C)
Avaya Aura® Session Manager for System Administrators (9U00160K)
Avaya Aura Session Manager and System Manager Implementation, Administration, and Support (9U01003K)

Unified Communications Applications

Voice
Avaya Session Border Controller Implementation and Maintenance (5U00090K)
Avaya Aura® Conferencing 7.x Implementation, Maintenance, and Troubleshooting (5U00120V)

Unified Communications Platforms

Messaging
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)
Voice
Avaya Aura® Communication Manager and Communication Manager Messaging Support (5U00060K)
Voice
Avaya Aura Communication Manager Fundamentals (ATI01672V)
Avaya Custom Course (GKAVAYA)